Frequently Asked Questions

What is we2usat P6 Mini
We2usat P6 Mini, Small Size, Big Performance. Amlogic 905Y4 dual-chip, 4GB of RAM, and 64GB of storage deliver smooth, responsive operation. Android 14.0 and an independent Mali-G31 MP2 GPU, it effortlessly outputs fluent 8K ultra-high-definition video, offering crisp and immersive viewing experiences. Equipped with dual-band Wi-Fi 2.4/5G and Wi-Fi 6, it delivers lightning-fast streaming and smooth playback. The upgraded Bluetooth voice remote allows for precise control with just a word, making your smart entertainment effortless and intuitive.
What are the internet speed requirements
Our recommended internet speed for operation is 10Mbps or above. I would suggest to find out what’s your current internet download speed then let us know so we can advise.
What is the warranty policy?
If you have any problems with your Android box, please contact your seller or our customer service. First, to save your time, our technical support will do its best to help you to solve the problem. For the worst case, if your hardware gets into trouble and you won’t be able to fix it, you can send the product to us, and we will repair it for free within one year.

 
If your warranty period expires, you can still send the device to us for repair ata separate cost. We will send the box back once it's repaired.
Do you provide support?
Master Streamers is dedicated to provide ongoing, after-sales support and technical support.
Is VPN required?
VPN services or IP unblocking services are not required to operate P6 Mini.
How to use the we2usat P6 Mini Voice Remote Control?
After connecting we2usat P6 Mini remote to the box with Bluetooth, you’re able to use the Voice Control function. You can hold the “voice” button and speak below “instructions” to command your box. 

   1. Box settings. Speak “Settings” to set up the box; speak “WiFi” to set up the WiFi connection; speak “date” to set up the time and date; speak “Display” to set up the TV screen display; speak “apps” to enter the app store; speak “OTA” for OTA update.
   2. Install and uninstall applications. Speak “download/install/update/upgrade + app name” to download and install the application. Speak “delete/uninstall + app name” to uninstall the application.
   3. Open/close Apps. Speak the application’s name to open it, speak “YouTube” to open the “YouTube” app; speak “Browser”, “Chrome, or “open Chrome” to open the Chrome app.
  4. Back to Home Screen. Speak “Home” on any screen to return to the Home Screen.
  5. YouTube searching: Open YouTube, press the voice button one time to activate the voice searching function, then long-press the voice button and speak to search for anything on YouTube.
How do I program my P6 Mini Remote?
You can use the P6 Mini remote to control your TV, which means you don’t need two remotes while watching. At the top of the P6 Mini remote, you can find that there are 4 buttons outlined in white, so you can use these 4 buttons to control your TV.

  1. Hold the white power button in the outlined area; the button should start to blink. Hold it till the red light stays on.
  2. Aim your TV remote at the P6 Mini remote, hold the function button on the TV remote that you desire to be programmed(such as the power button).
  3. Hit the same button on the P6 Mini remote(hit the power button while you are holding the power button on the TV remote), the red light should flash 3 times and remain highlighted if the function is copied.
  4. Just repeat the process to program other buttons(usually two volumes up, down, and another random button).
  5. The red indicator light will flash 5 times if programming is unsuccessful, then you need to start it again.
  6. When you finish the programming, just hit any buttons outside the white line to exit the programming mode, and the indicator light should turn off.
Can I bring the box anywhere?
  • Yes, we2usat P6 Mini only needs an internet connection; it does not have country restrictions.
  • Due to its lightweight design and pocket size, you can also bring P6 Mini on your travels and plug it into hotel rooms. P6 Mini is a perfect travel companion.
Do you have a Return Policy
  • Yes, if your device is defective and you are within your 1 year warranty period, we will either repair or replace your unit free of charge.

Do you have other concern?

Name:

Phone:

Email:

Message: